Your office is not a sporting event, even though it appears to be that way sometimes.  Civility, managers, need not be absent in the place in which you are trying to make a profit.  You and your employees can be mutually civil and successful all at once.  Employing proper business etiquette will easily improve retention and morale.  These problems are going on all over the world.  It is time to train the trainer. So if you are still not a believer that incivility is in fact rampant, a recent Civ [...]

It is a matter of knowledge of just how to do it, and adults know how.  Shaking hands, introducing yourself, how to act, manners...we can all learn them.  Teaching children is a huge responsibility, and we can do it.  Children sometimes consider themselves fearful about a lot of things, and meeting strangers can for sure be scary.  By taking a series of calculated methods, we can for sure help them to be more comfortable in social situations.  By raising respectful children, we help them to be c [...]

Smiles are most certainly contagious.  They not only make us happy, but they reassure others that we are happy.  Always remember that children model our behaviors and so if you want confident, polite, happy children, try a smile.  It will probably work wonders for all! Smiles are free.  But smiles are other things as well. Children smile easily and a child’s smile lights up a room and brightens up even the darkest day.  With  children in the age range of 4-7, this should be easy, albeit signific [...]

As adults, we shake hands.  We take for granted that it is a polite thing to do.  Sometimes we are really happy to be shaking hands, sometimes it is just something compulsory.  But we need to remember that it is the job of an adult to raise respectful children, which is a part of raising children with good manners and, yes, teaching children how to shake hands.  They don’t just learn social skills by themselves.  They see us as their models. Most children want to do the right thing, try to be “g [...]

We are in a civility crisis! It is, without a doubt, Time for Change.  Managers, if you are witnessing this all the time, or if you are a party to this, you and your workplace are in trouble. You need to practice workplace civility.  A toxic workplace will impact your profit and retention of employees,  Success these days can be measured in terms of appropriate engagement with staff and customers.  But you are not alone.  Perhaps it is time to check out a civility expert to get help. We are smac [...]